Return Policy

RETURN POLICY

Due to the nature of our services, we do not accept returns.

All products and services offered by SketchRipple are digital, custom-made, and delivered electronically. Once a project is delivered or initiated, it cannot be returned or undone.

What You Can Expect:

● We will provide high-quality, original designs tailored to your brief.

● Each service includes a set number of revisions to ensure satisfaction.

● If you experience any issues or are dissatisfied with a delivery, please contact us at Contact@SketchRipple.com , and we’ll work to resolve the matter within the scope of your order.

Important Notes:

● No physical items are shipped or accepted for return.

● Returns are not applicable once digital files have been sent or work has started.

Please make sure to fully review your order before confirming payment.

. Contact Us

If you have any questions, contact us at:

Email: Contact@SketchRipple.com

SketchRipple LTD

Refund Policy

Due to the custom and digital nature of our services, all sales are final. Please read the following terms carefully before placing your order.

1. No Refunds on Digital Services

Once a project has been initiated, we cannot offer refunds. This includes time spent on communication, research, and design drafts, which are part of the service provided.

2. Revision Support

To ensure client satisfaction, most of our services include a set number of revisions (as specified in the service description). We will work with you to refine the design within the scope of the original request.

3. Project Cancellation

If you need to cancel your order before any design work has begun, you may be eligible for a partial refund (minus administrative or transaction fees). Please contact us immediately at Contact@SketchRipple.com in such cases.

4. Non-Delivery

If you do not receive your completed files within the expected timeframe and have not heard from us, please contact us at Contact@SketchRipple.com. We will ensure prompt delivery or offer a resolution if we fail to fulfill the service.

5. Chargebacks

Initiating a chargeback without first contacting us to resolve the issue may result in the revocation of your license to use our designs and a ban from future service.

6. Contact Us